8964 Privacy Policy
We are committed to protecting your personal information collected when you use the 8964 platform. This policy explains how we collect, use, store, and safeguard your data.
Information We Collect
Account Information
We collect information you provide when registering an account, including your name, email address, phone number, home address, and identity verification documents, in order to comply with KYC regulations.
Devices & Browsers
Technical data such as device type, IP address, browser type, and activity logs are collected to ensure an optimal user experience and platform security.
Payment Information
We record payment transaction details in Malaysian Ringgit (MYR) — including deposit and withdrawal history, payment methods, and transaction statuses — for account management and audit purposes.
Cookies & Usage Data
Cookies are used to save your preferences, identify user sessions, and collect usage analytics to improve our services. You can manage your cookie settings through your browser.
How We Use Your Information
We use your data to:
- Managing your account and delivering gaming services.
- Providing effective customer support and account-related communications.
- Comply with legal and regulatory requirements.
- Analysing user behaviour to improve our products and experience.
- Sending product updates and promotional offers (where you have opted in to receive them).
Cookies & Tracking
We use cookies and other tracking technologies to:
- Identifying users and maintaining login sessions.
- Personalising content and delivering a smoother experience.
- Understanding website usage through analytics data.
- Serving relevant advertisements based on your interests.
You can manage cookies through your browser settings; however, disabling cookies may affect certain functions on the 8964 platform.
Data Storage & Security
Your personal data is stored with stringent security measures in place, including SSL encryption and multi-layered authentication systems to prevent unauthorised access.
We retain data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations.
Sharing Information with Third Parties
We do not sell your personal information to any third party. Data is only shared with third parties involved in platform operations — such as payment service providers, game providers, and regulators — subject to strict confidentiality commitments.
User Rights & How to Contact Us
You have the right to access, correct, or delete your personal data in accordance with applicable laws. To exercise these rights or for any privacy-related enquiries, please contact our support team at [email protected].
We reserve the right to update this privacy policy at any time. Any changes will be announced on this page and will take effect upon publication.
Want to Know More?
Please visit the FAQ us for common questions, or register an account for the full 8964 experience.